OptiCore Pro Official Website › Guarantee
GuaranteeOptiCore Pro Money-Back Guarantee: How the 60 Days Work
Yes. OptiCore Pro has a 60-day money-back guarantee on every pack from the official checkout, opened bottles included.
The 60 days start on the shipping date. Return postage is paid by the buyer, and a claim starts with the order desk and your order ID.
See where to buy it so your order is covered.
Nine terms, five steps, and the one date that decides whether a claim lands.
The OptiCore Pro guarantee in plain terms
Nine terms, in the order a claim actually encounters them.
| The term | What it means |
|---|---|
| Length | 60 days. |
| Start date | The day the parcel shipped, not the day you ordered and not the day it arrived. The date on the tracking email is the one that counts. |
| Covers | Every pack size, bought through the official checkout. |
| Opened bottles | Included. You are not required to return an unopened pack. |
| Return postage | The buyer's cost, unless the seller shipped the wrong thing. |
| Return address | PO Box 12730, Ogden, UT 84404, USA, after a return authorisation has been issued. |
| Processing | Three to five business days after the return is received. |
| Card credit | A further five to ten days, which belongs to your bank rather than to the desk. |
| How to start | Ring +1 (877) 257-0710 or write to [email protected] with the order ID. |
Terms as the seller publishes them on its pack cards, in its terms and in its return policy, all three of which agree.
The row that decides claims is the second one. A 60-day window measured from the shipping date is shorter in practice than a 60-day window measured from delivery, because transit comes out of it. Anyone who intends to test the product properly should note the shipping date the day it arrives in the inbox.
The opened-bottles row is the generous one and it is worth saying so. A guarantee that required unopened packaging would be useless for a product you are meant to try, and this one does not.
Why the OptiCore Pro window runs from the shipping date
Three candidate dates, the one the policy uses, and what follows from that choice.
Three dates exist on any order and only one of them is evidenced by a document both sides hold. The order date is when you paid, the delivery date is when a carrier says a parcel arrived, and the shipping date is when the fulfilment house released it and issued a tracking number.
The seller's policy runs on the third, and the tracking email is the evidence. That is administratively clean, and it is also the least generous of the three choices, because transit time comes out of the 60 days rather than being added to them.
The practical response is unromantic. Note the shipping date the day the tracking email arrives, add 60 days, and put the result somewhere you will see it. Everything else on this page is easier once that one date is written down.
One related point worth knowing: buying a larger pack does not extend the window. Six bottles is a hundred and eighty days of capsules against the same 60 days, which is set out before the purchase on the pricing page rather than discovered afterwards.
The five steps to claim the OptiCore Pro guarantee
Five moves in sequence, each with the reason it exists attached.
Open the claim before day 60, counted from despatch
The sixty days run from the date the parcel left Utah, which appears on the tracking email rather than on the receipt. Writing that date down the day it lands settles every later argument about whether a claim was in time.
Get the authorisation and the return address in writing first
Nothing should be posted until the desk has issued one. Fulfilment runs through a PO box in Ogden, and a carton nobody is expecting there can be turned away before it is ever opened.
Write your name, email and order ID on a slip inside the carton
That slip is what lets bottles be matched back to a payment. Without one they arrive, sit unidentified, and the money waits while somebody works out whose they are.
Send it tracked, and pay the carriage yourself
Postage back is the buyer’s unless the wrong goods were shipped. Hold the tracking number until the money appears rather than until the carton is delivered.
Allow 3–5 business days at the desk, then 5–10 at your bank
Two queues rather than one. The first belongs to the seller and the second to your card issuer, which is why three weeks end to end is normal rather than a problem.
What happens after a OptiCore Pro claim is started
Five stages, two of them waits, and the point at which chasing is reasonable.
The desk issues a return authorisation
Usually on the call. It is what makes the parcel expected at the far end, and posting without one is the commonest way a return is refused.
You post the bottles, tracked, at your own cost
With your full name, email and order ID on a slip inside the box. Keep the tracking number until the money appears rather than until the parcel is delivered.
The return is received and matched to the order
This is the step the slip inside the box exists for. A parcel carrying no identification sits unmatched until somebody works out whose it is.
Processing, three to five business days
The seller's own period, counted from receipt rather than from posting.
The credit appears, five to ten days later
On the original payment method. This second wait belongs to your card issuer and neither desk can accelerate it.
Two separate waits, which is why a refund can take three weeks end to end without anything having gone wrong. Knowing that in advance is the difference between patience and a second telephone call.
A fortnight after the carton was signed for with nothing on the statement is the point to chase. Quote the order ID and the return tracking reference together: between them they locate a claim without anybody having to describe it.
What the OptiCore Pro guarantee is not
What a money-back window can and cannot settle, said once.
It is a purchase policy. It buys time to decide whether you want the product, and it says nothing whatever about eyesight, about whether the formula works, or about what anyone should expect from it.
It is also not a promise that 60 days is long enough to establish anything about eyes. Nothing in this category could be established in 60 days, and the seller's own page asks for six to seven months to evaluate the product. Those two facts sit awkwardly together and the results timeline prints both clocks rather than reconciling them.
What the window is genuinely good for is the practical question: does the capsule suit you, does the habit stick, and did anything change that you noticed. Two bottles is sixty capsules, which covers a 60-day window with a day to spare, and that pack is the only one where the supply and the window are the same length.
Five things that stall a OptiCore Pro refund
Five errors, each of which costs days rather than the refund itself.
- Posting bottles back without a return authorisation. An unannounced parcel at a PO box can be refused, and a refused parcel is a claim that never started.
- Leaving no name inside the box. Full name, email and order ID on a slip inside is the single commonest reason a return cannot be matched to an order.
- Counting from the delivery date. The window runs from the shipping date. A claim started on day sixty-two because the parcel took five days to arrive is a claim outside the window.
- Posting without tracking. Return carriage is the buyer's cost, and a parcel with no tracking number cannot be shown to have arrived.
- Writing to the website address. That address handles pages and corrections and cannot see an order or start a refund. The order desk is the only route.
When to decide about a OptiCore Pro refund
One date, and why it is five days before the one most people pick.
Around day fifty-five. That leaves five days to ring, get a return authorisation, pack the bottles and post them, which is comfortable rather than tight.
Deciding on day fifty-nine is where people come unstuck, because the claim has to be started inside the window rather than the parcel having to arrive inside it. Starting early costs nothing: an authorisation that goes unused is not a commitment.
If you bought three or six bottles, the arithmetic is different and worth being honest about. Ninety or a hundred and eighty days of capsules against a 60-day window means the decision arrives with most of the supply still in the cupboard. The pricing page sets out that trade before the purchase rather than after it.
OptiCore Pro guarantee questions
Does OptiCore Pro have a money-back guarantee?
Yes, 60 days, on every pack bought through the official checkout, opened bottles included. The window runs from the shipping date rather than from the order date.
When does the OptiCore Pro guarantee start?
On the day the parcel shipped. The date on your tracking email is the one that counts, and transit time comes out of the window rather than being added to it.
Do I have to return opened OptiCore Pro bottles?
Opened bottles are included in the policy, and returning them is what the policy expects. You are not required to have left a pack sealed to claim.
Who pays return postage on OptiCore Pro?
You do, unless the seller shipped the wrong item. Use a tracked service and keep the number until the refund appears.
How long does a OptiCore Pro refund take?
Three to five business days to process once the return is received, then a further five to ten days for the credit to appear. The second wait belongs to your bank.
Can I claim the OptiCore Pro guarantee twice?
The policy is written for a buyer changing their mind about a purchase. Repeat claims are a matter for the seller and are not something this desk can commit to on its behalf.
How this OptiCore Pro guarantee page is sourced
The terms come from the seller's own pack cards, terms and return policy. The two reviews below sit behind the timing section.
- Evans JR, Lawrenson JG. Antioxidant vitamin and mineral supplements for slowing the progression of age-related macular degeneration. Cochrane Database Syst Rev. 2023;9(9):CD000254. PMID 37702300. https://pubmed.ncbi.nlm.nih.gov/37702300/
- Pameijer EM, Heus P, Damen JAA, et al. What did we learn in 35 years of research on nutrition and supplements for age-related macular degeneration: a systematic review. Acta Ophthalmol. 2022;100(8):e1541-e1552. PMID 35695158. https://pubmed.ncbi.nlm.nih.gov/35695158/
Order OptiCore Pro with 60 days to change your mind
Two bottles is sixty capsules against a 60-day window, which is the only pack where the supply and the decision period are the same length.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Order OptiCore Pro On The Official WebsiteOne capsule a day · 30 per bottle · lot OPT-26/OP-2761
